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Thompson & Tails logo: T&T on a pink starburstThompson & Tails

Pamper days for your furbabies

A beautiful open plan salon in Windsor, where your furbabies will leave looking and smelling fresh. Run by Lou, with all the patience nervous pups need.

Tuesday to Friday 10:30am to 4pmWindsor SL4

A small white fluffy dog sitting on the pink grooming table after a groom
Miss Lola, fresh from her groom

Meet the regulars

Every dog gets their photo.

Lou shares her customers on Facebook after their grooms. Here are a few of this year's faces in the new salon, in Lou's own words.

Steve, a curly golden labradoodle, smiling at the camera
Steve"just the most lovely, happy boy"
Archie, a small dog with a fluffy face, on a gingham blanket
Archie"There is just something about Archie"
Truffle, a chocolate brown doodle with a rounded teddy bear cut
Truffle"Scrummy boy"
Amba, a spaniel with a bandana, on the pink table
Amba"Our first spa package of the year"
Minny, a little black and white dog in a bandana on a red gingham blanket
Minny"isn't she a cutie"
Poppy, a small grey and white terrier curled up on a cushioned dog bed
Poppy"enjoying our new comfy bed"
Leo, a tiny dog sitting on a gingham blanket
Leo"looking like a movie star"
Estelle, a small dog snuggled up on a soft bed
Estelle"snuggled up after her groom"
Tag, a white fluffy dog sitting on the pink table
Tagwho plugged the salon phone back in
Monty, a small fluffy dog sitting up on a blanket
Monty"And his brother Monty too"
Koda, a fluffy grey and white husky puppy on the pink floor
Koda"the cutest little floof"
Lyla, a black and white spaniel with long ears
Lyla"feeling fresh after her monthly bath and tidy up"
A small long-haired dog lying on a blue armchair against the salon's peach wall A vase of flowers on a shelf in the newly refurbished salon

The salon

The salon of Lou's dreams.

In January 2026 Lou closed for two weeks and, with family and friends, turned the salon into a new space: soft pinks, comfy beds, an armchair for waiting and a new logo.

"It's more beautiful than I ever could have imagined."

The logo was drawn by Joanna Illustration, and the dachshund in the bubbles is Pip, the inspiration behind it.

What we do

From a quick bath to the full spa day.

Every dog is different, so Lou will talk you through what yours needs when you call.

Full grooms

Bath, dry, cut and style, for every breed from doodles to dachshunds.

Bath and dry

A fresh wash and a fluffy dry, between grooms or for short coats.

Spa packages

The full pamper, for dogs who deserve a treat.

Puppies

Gentle first visits so they learn the salon is a happy place.

Bath and tidy up

Monthly visits to keep them comfortable between full grooms.

Moulting coats

Huskies, shepherds and double coats: less hair rolling round your house.

Lou smiling in the salon with a fluffy husky puppy in the grooming bath
Lou, on "a great week full of puppies"

Nervous dogs welcome

Auntie Lou takes her time.

Lots of Lou's regulars came to her after a bad experience somewhere else. This is what their owners say.

"We went to them after our pup had a bad experience. She wouldn't go into the groomers and would cry… We now have two pups, and they both LOVE going to their pamper days."

Vinny, Google review

"Lou is super patient and loving with my little crazy lady - always comes home squeaky clean, smelling amazing and ready to go roll in some mud for next time!"

Joanna, Google review

"I had tumble weeds of white hair rolling around the house… UNTIL Lou worked her magic. Not only does she still smell AMAZING, her coat is glossy and I no longer have a house of hair!"

Brooke, about Bella the Husky x German Shepherd

"No encouragement needed to go in the door, and they always come out smelling great."

Lorin, about Frank and Winston

Christmas 2025

The festive bandana parade.

Last December the regulars had their Christmas photo taken in front of the "wonderful" sign.

Barnie, a bulldog in a Christmas bandana on a red blanket
Barnie
Rosie in a Christmas bandana
Rosie
Coco, a white terrier in a Christmas bandana
Coco
Ted, a golden dog in a Christmas bandana
Ted
Biscuit in a Christmas bandana
Biscuit
Mika in a Christmas bandana
Mika
Zero, a black poodle in a Christmas bandana
Zero
Bertie, a white fluffy dog in a Christmas bandana
Bertie

Book a groom

Give Lou a call or a text.

Tuesday to Friday10:30am to 4pm
Saturday to MondayClosed

If Lou's busy with a dog she can't always pick up: leave a voicemail or send a text and she'll get back to you. Cancellation spots go up on Facebook.

Illustration of Pip the dachshund relaxing in bubbles with a pink shower cap

Manor Farm Close, Windsor SL4 4DJ. Thompson & Tails Ltd.